Get In Touch

EMAIL US
info@sugarhighgummyshop.com

 
CONTACT US
+1(323) 319-5032  

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery charges vary depending on your location, the size of your order, and the shipping method selected at checkout. We aim to provide affordable and reliable shipping options to ensure you receive your sugar high gummies promptly.

For standard domestic shipping, a flat fee may apply, while expedited or international shipping rates will be calculated based on the destination and package weight.

Also you can view the exact delivery cost before finalizing your purchase by reviewing the shipping details at checkout. Keep an eye out for promotions – we occasionally offer free shipping on qualifying orders!

Which payment methods are accepted in the Online Shop?

We aim to provide flexible and secure payment options to make your shopping experience seamless. The following payment methods are accepted at our online shop:

  • Apple Pay – Fast and secure checkout using your Apple device.
  • Zelle Pay – Quick and easy bank-to-bank transfers for direct payments.
  • Bitcoin – We accept cryptocurrency for a modern and decentralized payment experience.
  • Venmo – Convenient peer-to-peer payments through Venmo.
  • PayPal – Trusted and secure online payments through your PayPal account or credit/debit card.

Furthermore, your transactions are encrypted and processed securely to ensure your information stays protected. Enjoy a hassle-free checkout experience with sugar high gummies!

How long will delivery take?

We understand that you’re excited to receive your sugar high gummies,  and we strive to get your order to you as quickly as possible.

  • Standard Delivery: Orders typically arrive within 2-3 business days after processing.
  • Express Delivery: If you choose express shipping, your order will arrive within 1-2 business days.

Please note: Delivery times may vary depending on your location and order volume. Once your order is shipped, you will receive a tracking number to monitor its progress.

We appreciate your patience and can’t wait for you to enjoy your sugar high gummies

How secure is shopping in the Online Shop? Is my data protected?

Shopping with sugar high gummies is safe and secure. We prioritize protecting your personal information and ensuring a worry-free shopping experience.

  • Data Encryption: All transactions are secured with SSL (Secure Socket Layer) encryption, ensuring your payment details and personal information are fully protected.
  • Secure Payment Methods: We offer trusted payment options like Apple Pay, Zelle Pay, Bitcoin, Venmo, and PayPal, all of which provide an extra layer of security.
  • Privacy Protection: Your personal data is handled in strict accordance with our Privacy Policy. We do not share or sell your information to third parties.
  • Fraud Prevention: Our website is monitored for suspicious activity, and we use advanced security measures to prevent fraud.

Also your trust is important to us, and we are committed to keeping your shopping experience safe, private, and enjoyable.

What exactly happens after ordering?
  1. Order Confirmation:
    Right after you place your order, you’ll receive a confirmation email with the details of your purchase. This ensures that we’ve successfully received your order.

  2. Processing:
    Our team begins processing your order immediately. This includes verifying payment, preparing the products, and ensuring everything is ready for shipment.

  3. Shipping and Tracking:
    Once your order is packed and shipped, you’ll receive a shipping confirmation email with a tracking number. This allows you to monitor your package in real-time until it arrives at your door.

  4. Delivery:
    Depending on your location, delivery typically takes between 3 to 7 business days. Expedited shipping options may be available at checkout.

  5. Enjoy Your Sugar High Gummies:
    Once delivered, all that’s left to do is unwrap your sugar high gummies, take a puff, and enjoy the flavor experience!

If you have any questions during the process, our customer support team is always available to assist you.

Do I receive an invoice for my order?

For sugar high gummies, whether or not you receive an invoice for your order can vary based on their policies. Typically, most online stores send an invoice via email or provide one for download in your account after placing an order. If you’re unsure, you can:

  1. Check your order confirmation email.
  2. Log into your account on the website and look for an order history section.
  3. Contact sugar high gummies customer service for clarification.

If you need more specific help or contact information, feel free to ask!

Send us an email